Customer Support Executive

Responsibilities:

• Willing to work in different shifts Morning/ Afternoon & Night Shifts (flexibility)
• Calls / Chats related to Products & Services
• Handling customers calls and call back for complaint calls.I
• Sales via Cold calling / Tradeshows/ Conferences to achieve the assigned sales target.
• Generate Quotations & Invoices when requested for by the Head of Sales
• Address web-based Product and Quotation inquiries.
• Follow-up on Leads and updating in CRM software.
• Coordination and tracking of logistics/shipments.
• Send introductory emails to prospects.
• Live Help Support.
• Cold calls to prospects.